FINALTERM EXAMINATION
Spring 2010
ENG301- Business Communication (Session - 4)
Time: 90 min
M a r k s: 55
Question No: 1 ( M a r k s: 1 ) http://vuzs.net
Organizational decisions are made at top level and then flow down to the people who carry them. This process is known as:
► Upward flow
► Downward flow
► External flow
► Internal flow
Question No: 2 ( M a r k s: 1 ) http://vuzs.net
Which is a list of source material on a particular subject?
► Bibliography
► Index
► Appendixes
► Glossary
Question No: 3 ( M a r k s: 1 ) http://vuzs.net
In circular letters personal interest is created by using the word -----------------.
► you
► our customers
► everybody
► dear customers
Question No: 4 ( M a r k s: 1 ) http://vuzs.net
Circular letters are used:
► To send information to a group of company.
► To send the same information to a number of people.
► To communicate other company.
► To send information inside of a company
Question No: 5 ( M a r k s: 1 ) http://vuzs.net
Conclusions made by reasoning are called:
► References
► Inferences
► Recurrences
► Preferences
Question No: 6 ( M a r k s: 1 ) http://vuzs.net
The minutes of informal meeting are signed by the person who took them and sometimes by the ----------------- as well.
► chairman
► presiding officer
► advisory
► manager
Question No: 7 ( M a r k s: 1 ) http://vuzs.net
------------------- reports are usually short messages with natural, casual use of language.
► Conference
► Periodic
► Informal
► Formal
Question No: 8 ( M a r k s: 1 ) http://vuzs.net
Stroking, hitting, holding or guiding the movement of another person are examples of:
► Touching behavior
► Body movement
► Physical characteristics
► Duplicators
Question No: 9 ( M a r k s: 1 ) http://vuzs.net
What is a structured, written summary of a person’s education, employment background, and job qualifications?
► Bibliography
► Synopsis
► Resume
► Index
Question No: 10 ( M a r k s: 1 ) http://vuzs.net
A good proposal should contain a good --------------- and it is the first thing to help the reader to understand the nature of your work.
► Question
► Name
► Title
► Theme
Question No: 11 ( M a r k s: 1 ) http://vuzs.net
The four basic purposes for giving a presentation are to inform, to persuade, to motivate, and which thing is missing?
► To entertain
► To instruct
► To have a good interaction
► To talk to others
Question No: 12 ( M a r k s: 1 ) http://vuzs.net
Each source you cite in the paper must appear in your reference list and this list should appear --------------------of your paper.
► in the beginning
► at the end
► in the middle
► after few pages in the middle
Question No: 13 ( M a r k s: 1 ) http://vuzs.net
Collection letters are usually written in:
► Line
► Series
► Serial
► Steps
Question No: 14 ( M a r k s: 1 ) http://vuzs.net
When your message contains all the facts, the reader or the listener needs, it is called:
► Complete
► Considerate
► Courteous
► Clear
Question No: 15 ( M a r k s: 1 ) http://vuzs.net
While communicating, when you are aware not only of the perspective of others but also their feelings, you are applying which principle of communication?
► Courtesy
► Concreteness
► Completeness
► Conciseness
Question No: 16 ( M a r k s: 1 ) http://vuzs.net
Which one of the following components does not make up an email system?
► Users
► Messages and protocols
► Senders’ and Recipients’ Addresses
► Audio conference
Question No: 17 ( M a r k s: 1 ) http://vuzs.net
Which tests do provide quantitative information about a candidate’s skills, attitudes, and habits?
► Written tests
► Pre-employment tests
► Oral tests
► General tests
Question No: 18 ( M a r k s: 1 ) http://vuzs.net
The resume should be relevant, to the point and ............................?
► too long
► repetitious
► concise
► complex
Question No: 19 ( M a r k s: 1 ) http://vuzs.net
All pieces of literature, key journals and books referred to in a research proposal should be listed at the end of the proposal. It is called------------------ section of thesis.
► tables and figures
► appendices
► bibliography
► index
Question No: 20 ( M a r k s: 1 ) http://vuzs.net
If you are citing a work done by three to five authors what will be the proper way to cite them?
► Kernis, Cornell, Sun, Berry & Harlow, 1993
► Kernis, Cornell, and Sun, and Berry, & Harlow 1993
► Kernis and Cornell, Sun, Berry, & Harlow, 1993
► Kernis and Cornel, Sun and Berry and Harlow 1993
Question No: 21 ( M a r k s: 2 )
Write a note on bibliography in thesis.
Question No: 22 ( M a r k s: 2 )
How can we hold the attention of the audience?
Question No: 23 ( M a r k s: 2 )
How does changing the workplace affect a job?
Question No: 24 ( M a r k s: 3 )
How do we write long quotations in a thesis paper?
Question No: 25 ( M a r k s: 3 )
What is the purpose of a business report?
Question No: 26 ( M a r k s: 3 )
“Interwieving for Success” is an important step in the process of interview preparation. Comment.
Question No: 27 ( M a r k s: 5 )
Behaving in a proper way while writing or communicating with customers is one of the keys to success’. Discuss the principle of courtesy.
Question No: 28 ( M a r k s: 5 )
Write a note on literature review and methodology in thesis writing.
Question No: 29 ( M a r k s: 5 )
Write a note on chronological resume.
Question No: 30 ( M a r k s: 5 )
What is E Q and its importance for a successful job?
