FINALTERM EXAMINATION
Fall 2009
ENG301- Business Communication (Session - 4)
Time: 120 min
M a r k s: 75
Question No: 1 ( M a r k s: 1 ) http://vuzs.net
In letter writing, the format in which all essential parts are started from the left hand margin along with open punctuation is known as:
► The semi block
► Full block (PAGE 52)
► Modified block
► Long block
Question No: 2 ( M a r k s: 1 ) http://vuzs.net
Supporters of--------------- theory believe that communication is not linear, but circular process.
► Electronic
► Social environmental
► Rhetorical (PAGE 8)
► Electronic and rehtorical
Question No: 3 ( M a r k s: 1 ) http://vuzs.net
It is an analysis of business done during the whole month.
► Daily Market Report
► Weekly Market Report
► Monthly Market Report (PAGE 137)
► Quarterly Market Repot
Question No: 4 ( M a r k s: 1 ) http://vuzs.net
Written summary of a business meeting is called:
► Minutes (PAGE 118)
► Motion
► Circular
► Agenda
Question No: 5 ( M a r k s: 1 ) http://vuzs.net
--------------- is a group of people who are appointed to solve a specific problem.
► A standing committee
► A committee
► A task force (PAGE 117)
► A help desk
Question No: 6 ( M a r k s: 1 ) http://vuzs.net
The minutes of informal meeting are signed by the person who took them and sometimes by the ----------------- as well.
► chairman
► presiding officer (PAGE 118)
► advisory
► manager
Question No: 7 ( M a r k s: 1 ) http://vuzs.net
Reports, which show “progress,” accomplishments, or activities over time or at a given stage of a major assignment are known as -------------.
► feasibility report
► periodic reports
► conference reports
► progress reports (PAGE 125)
Question No: 8 ( M a r k s: 1 ) http://vuzs.net
Letter reports are of ----------- types:
► four
► two (PAGE 127)
► three
► five
Question No: 9 ( M a r k s: 1 ) http://vuzs.net
Personal Nonverbal communication involves kind of nonverbal behavior that is unique to:
► Four persons
► One person (PAGE 15)
► Six persons
► Three person
Question No: 10 ( M a r k s: 1 ) http://vuzs.net
Which approach is the most common way to organize a resume?
► Functional
► Chronological (PAGE 151)
► Analytical
► Job oriented
Question No: 11 ( M a r k s: 1 ) http://vuzs.net
In which type of resume, the work-experience section dominates after name, address and objective.
► The Chronological Resume (PAGE 151)
► The Functional Resume
► The Combination Resume
► Job oriented Resume
Question No: 12 ( M a r k s: 1 ) http://vuzs.net
If your message is specific, definite and vivid; you are applying which one of the following principles:
► Conciseness
► Concreteness (PAGE 31)
► Completeness
► Consideration
Question No: 13 ( M a r k s: 1 ) http://vuzs.net
-------------- power is exerted by those who use their authority or any force, emotional or physical, against the interest of the other party.
► Coercive (PAGE 188)
► Expertise
► Legitimate
► Consultative
Question No: 14 ( M a r k s: 1 ) http://vuzs.net
---------------is exerted by someone who can influence and manipulate behaviour.
► Consultative power
► Expertise power
► Reward power (PAGE 188)
► Legitimate power
Question No: 15 ( M a r k s: 1 ) http://vuzs.net
Principled bargaining acknowledges the Australian ethic of a :
► Foul play
► Fair go (PAGE 190)
► Good relation
► Bad relation
Question No: 16 ( M a r k s: 1 ) http://vuzs.net
While writing and presenting your Thesis or Dissertation, you go through many stages. First stage is:
► Preparing the Proposal
► Writing the Research Paper
► Making an outline
► Thinking about It (PAGE 195)
Writing and Presenting Your Thesis or Dissertation STAGES
• Thinking about It
• Preparing the Proposal
• Conducting the Research
• Writing the Research Paper
• Define research
• Discuss basic elements of a research paper
• Sharing the Research Outcomes with Others
• Revising the Research Paper
Question No: 17 ( M a r k s: 1 ) http://vuzs.net
A good proposal should contain a good --------------- and it is the first thing to help the reader to understand the nature of your work.
► Question
► Name
► Title (PAGE 197)
► Theme
Question No: 18 ( M a r k s: 1 ) http://vuzs.net
Which tests are designed to check competency or specific abilities of a candidate, needed to perform a job?
► Psychological tests
► Drug tests
► Job skills tests (PAGE 170)
► General tests
Question No: 19 ( M a r k s: 1 ) http://vuzs.net
Evaluation studies are usually described as either------------------ or summative.
► Formative (PAGE 207)
► Informative
► Experimental
► Analytical
Question No: 20 ( M a r k s: 1 ) http://vuzs.net
---------------- appears as an appendix at the end of your thesis.
► Raw data (PAGE 205)
► Synopsis
► Preface
► Tables and Figures
Question No: 21 ( M a r k s: 1 ) http://vuzs.net
I. In APA format, If you are directly quoting something in your research paper from an other work, you will need to include the author's last name, year of publication, and the ----------------- for the reference
► author’s birth date
► page number (PAGE 214)
► name of book
► title page
Question No: 22 ( M a r k s: 1 ) http://vuzs.net
What are individual cultural variables?
► Economics, politics
► Language, social norms
► Education, economics
► Accepted dress, manners (PAGE 36)
Question No: 23 ( M a r k s: 1 ) http://vuzs.net
AGM stands for:
► A Great MeetingAnnual
► Annual General Meeting (PAGE 118)
► All Group Members
► Annual body of members
Question No: 24 ( M a r k s: 1 ) http://vuzs.net
Fisher and Ury (1991) developed a concept known as :
► Principled bargaining (PAGE 190)
► Negotiation
► Communication
► No communication
Question No: 25 ( M a r k s: 1 ) http://vuzs.net
Certain analytical reports are called:
► Proposals (PAGE 145)
► Recommendation
► Memo
► Overview
Question No: 26 ( M a r k s: 1 ) http://vuzs.net
All seven C’s can be applied to:
► Oral communication
► Written and non verbal communication
► Oral and verbal communication
► Effective business communication (EVERY ONE KNOWS)
Question No: 27 ( M a r k s: 1 ) http://vuzs.net
How many major delivery methods are used for an oral presentation ?
► Three
► Four (PAGE 181)
► Two
► Five
Question No: 28 ( M a r k s: 1 ) http://vuzs.net
In claim letter the initial statement should contain:
► Good news (PAGE 92)
► Bad news
► Mixed news
► Ambiguous
Question No: 29 ( M a r k s: 1 ) http://vuzs.net
Which tests do provide quantitative information about a candidate’s skills, attitudes, and habits?
► Written tests
► Pre-employment tests (PAGE 170)
► Oral tests
► General tests
Question No: 30 ( M a r k s: 1 ) http://vuzs.net
Clarity is achieved in part through a balance between ……………………………….
► Precise and familiar language (PAGE 21)
► Complex and difficult language
► Easy and simple language
► Rough and tough language
Question No: 31 ( M a r k s: 2 )
Write a note on bibliography in thesis.
Question No: 32 ( M a r k s: 2 )
What is bibliography?
Question No: 33 ( M a r k s: 2 )
What are the objectives of a credit-refusal letter?
Question No: 34 ( M a r k s: 3 )
Collection is a sensitive issue therefore which practices should be avoided?
Question No: 35 ( M a r k s: 3 )
Mention key points of unsolicited application letter.
Question No: 36 ( M a r k s: 3 )
Differentiate between causal-comparative and corelational research.
Question No: 37 ( M a r k s: 5 )
Evaluate the basic points of EQ in your interview.
Question No: 38 ( M a r k s: 5 )
Write a note on functional resume.
Question No: 39 ( M a r k s: 10 )
Differentiate the following:
i) Research Perspectives
ii) Research Types
Question No: 40 ( M a r k s: 10 )
Write a letter granting adjustment to your customer about the new rain coat, which is much better in quality and guarantee, is of one year.
