MIDTERM EXAMINATION
Spring 2010
CS507- Information Systems
Time: 60 min
M a r k s: 40
Question No: 1 ( M a r k s: 1 ) http://vuzs.net
Information should be tailored in accordance with the organization's culture and structure.
► True
► False
Information should be tailored in accordance with the organization’s culture and structure.
Question No: 2 ( M a r k s: 1 ) http://vuzs.net
The information from the system not used for control purpose called--------------------
► Open loop system
► Closed loop system
► Open end System
Open-Loop System: The determinant factor is in an open loop system is that the information from the system not used for control purpose.
Question No: 3 ( M a r k s: 1 ) http://vuzs.net
A system is a group of -------------that are integrated with the common purpose of achieving an objective.
► Information
► Data Sets
► Elements
A system is a group of elements that are integrated with the common purpose of achieving an objective.
Question No: 4 ( M a r k s: 1 ) http://vuzs.net
With a ----------------decision environment, there is the possibility of having very quick and very accurate feedback on the decision process.
► Closed-loop
► Open-loop
► Closed System
With a closed-loop decision environment, there is the possibility of having very quick and very accurate feedback on the decision process.
Question No: 5 ( M a r k s: 1 ) http://vuzs.net
The departmental structures are --------------- in banking and financial sector.
► Different
► Same
► Mixed
Financial Sector: The departmental structures are different in banking and financial sector.
Question No: 6 ( M a r k s: 1 ) http://vuzs.net
Information by itself is proving to be the most critical resource for organizations.
► True
► False
IT Department: Information by itself is proving to be the most critical resource for organizations.
Question No: 7 ( M a r k s: 1 ) http://vuzs.net
Plans provide a direction but not framework for action.
► True
► False
Plans provide a direction and framework for action.
Question No: 8 ( M a r k s: 1 ) http://vuzs.net
Prototyping is the process of quickly putting together a working model in order to test various aspects of the design to gather early user feedback.
► True
► False
“Prototyping is the process of quickly putting together a working model in order to test various aspects of the design to gather early user feedback.”
Question No: 9 ( M a r k s: 1 ) http://vuzs.net
Decision making is the cognitive process of selecting a course of action from among multiple alternatives:
► True
► False
Decision making is the cognitive process of selecting a course of action from among multiple alternatives.
Question No: 10 ( M a r k s: 1 ) http://vuzs.net
The procedures to follow when decision is needed can be specified in advance:
► True
► False
Structured – situations where the procedures to follow when a decision is needed can be specified in advance.
Question No: 11 ( M a r k s: 1 ) http://vuzs.net
Companies are investing in data-driven decision support application frameworks to help them respond to
• Changing market conditions
• Customer needs
► TRUE
► FALSE
Question No: 12 ( M a r k s: 1 ) http://vuzs.net
Board of Directors are elected from ___________
► Customers
► Share holders
► Employees
The members of the Board of Directors are elected by a majority vote of shareholders at the annual general meeting.
Question No: 13 ( M a r k s: 1 ) http://vuzs.net
In ______ style managers allow employees to take part in decision making.
► Authoritative
► Mixed
► Democratic
In a Democratic style, the manager allows the employees to take part in decision-making.
Question No: 14 ( M a r k s: 1 ) http://vuzs.net
Closed System depends on __________ and data.
► Internal resources
► External resources
► Procedures.
When we refer to a closed system we talk of a system that is dependent on internal resources and data for decision making rather than external environment.
Question No: 15 ( M a r k s: 1 ) http://vuzs.net
The spiral model emphasizes the need to go back and reiterate earlier steps a number of times as the project progresses.
► True
► False
The spiral model emphasizes the need to go back and reiterate earlier steps a number of times as the project progresses.
Question No: 16 ( M a r k s: 1 ) http://vuzs.net
System analysis creates the understanding and lays out the necessary relationships that will assist in defining a solution to the problem or the design of the proposed software that will meet the user needs.
► True
► False
System analysis creates the understanding and lays out the necessary relationships that will assist in defining a solution to the problem or the design of the proposed software that will meet the user needs.
Question No: 17 ( M a r k s: 1 ) http://vuzs.net
Information requirements keep varying in accordance with Size of organization, its structure. Is it true?
► No
► Yes
Organization & Information Requirements: Organizations have various attributes which distinguish them from each other. No two organizations are similar in all respects. There have to have certain distinctive lines keeping them unique from each other. Information requirements keep varying in accordance with:
• Size of organization
• Its structure
Question No: 18 ( M a r k s: 1 ) http://vuzs.net
Accounts should have a control over various recording points in the entire process from procurement to finished goods store room.
► True
► False
Accounts and Finance: Accounts should have a control over various recording points in the entire process from procurement to finished goods store room.
Question No: 19 ( M a r k s: 1 ) http://vuzs.net
Which of the following are the examples of Primary sources?
► Commentaries, review articles and literature reviews
► Directories, Guidebooks, manuals, Chronologies
► Interviews, surveys and fieldwork
► None of the
Some examples of primary sources:
1. Scientific journal articles reporting experimental research results
2. Proceedings of Meetings, Conferences.
3. Technical reports
4. Dissertations or theses.
5. Patents
6. Sets of data, such as census statistics
7. Works of literature (such as poems and fiction)
8. Diaries
9. Autobiographies
10. Interviews, surveys and fieldwork
Question No: 20 ( M a r k s: 1 ) http://vuzs.net
An information system that automatically generates report on regular basis and are not used to monitor input or activities is called:
► Open loop system
► Closed loop system
► Closed end System
Open-Loop System: The determinant factor is in an open loop system is that the information from the system not used for control purpose. This is done by using the output to generate feedback for control purposes.
Question No: 21 ( M a r k s: 2 )
Enlist the types of models used in DSS.
Answer:
Types of Models Used in DSS
• Physical Models
• Narrative Models
• Graphic Models
• Mathematical Models
Question No: 22 ( M a r k s: 2 )
Why prototypes are used?
Answer:
In many fields, there is great uncertainty as to whether a new design will actually do what is desired. New designs often have unexpected problems. A prototype is built to test the function of the new design before starting production of a product. Building the full design is often expensive and can be time-consuming. A prototype allows manufacturers to rapidly and inexpensively test the parts of the design that are most likely to have problems, solve those problems, and then build the full design.
Question No: 23 ( M a r k s: 3 )
Various considerations need to be kept in mind while defining parameters for desired
output in system designing. What should be them? Identify any three.
Question No: 24 ( M a r k s: 3 )
List any three benefits of CRM.
Answer:
Benefits of CRM
• Maintains and enhances customer base
• Encourages customer loyalty
• Gaining more customers’ wallet-share
• The more effective a company's customer retention and defection management strategy, the less they need to plug the gap with new customers, who are expensive to recruit.
• CRM help in establishing communication to encourage customers to share information about their
• Habits,
• Tastes and preferences
• Interests in Co’s brand extension initiatives
Question No: 25 ( M a r k s: 5 )
Discuss different types of problems we faced in decision making process?
Answer:
Types of Problems
Nature of problem determines the approach to decision making to be followed to solve it. There are three broad categories.
• Structured: Well-structured problems are constrained problems with convergent solutions that engage the application of a limited number of rules and principles within well-defined parameters.
• Unstructured: Problems possess multiple solutions, solution paths, fewer parameters which are less manipulate able, and contain uncertainty about which concepts, rules, and principles are necessary for the solution or how they are organized and which solution is best.
• Semi-structured – a gray area lies between the structured and unstructured range. Here part of the decision can be specified allowing for certain factors out of control.
Question No: 26 ( M a r k s: 5 )
Discuss System Analysis in the light of the following points:
1. A technique to map the system under study.
2. To drill down into the various aspects of the business process without losing sight of the complete system.
