Case:
International Quality Standards are set to ensure the product quality as per global standards. Organizations are required to attain these standards to ensure that their products have met the regulatory requirements and do not pose any threat to any of the stakeholders.
Discussion Question:
Do you think these standards only focus on the technical aspects of the product or it has some consequences on the marketing of the product as well? Support your selection with a living example.
Solution Sample:
Yes, I think these standards only focus on the technical aspects of the product because satisfy its customers, meet regulatory requirements, and achieve continual improvement. However, it should be considered to be a first step, the base level of a quality system, not a complete guarantee of quality. The Technical Committee responsible for the ISO 9000 family developed specifications for the ISO 9000:2000 revisions, leading to a significant advancement of the standards and reflecting contemporary concepts of quality management.
- Meet stakeholder needs
- Be usable by all sizes of organizations
- Be usable by all sectors
- Be simple and clearly understood
- Connect quality management system to business processes
Example: Construction make a building in which client provide all materials reliable testing from the ISO and incident of earthquake the building fall down with high level of threat.
