Case:
Despite of big investments, productivity of Domino’s Pizza is declining in Pakistan during few years. Due to this problem management of Domino’s Pizza in Pakistan decides in a meeting that this problem should be addressed on immediate bases and the task is given to the assistant manager operations. Think yourself as assistant manager and discuss the major factors that can affect the productivity improvement of Domino’s Pizza either positively or negatively. Support your answer with the knowledge of production and operations management.
Important Instructions:
Your discussion must be based on logical facts. · The GDB will remain open for 3 working days · Do not copy or exchange your answer with other students. Two identical / copied comments will be marked Zero (0) and may damage your grade in the course. · Obnoxious or ignoble answer should be strictly avoided. · Questions / queries related to the content of the GDB, which may be posted by the students on MDB or via e-mail, will not be replied till the due date of GDB is over.
Solution:
The role of operations manager is to sustain, protect and project the company’s operation side. The productivity of a firm may decrease due to decrease in its demand. The operations manager can make the productivity improvement of Domino’s Pizza by following these important rules in operations side.
1) Product and service design.
The design of the product should be favorable to the consumer.
2) Quality
The quality should always match the price and service.
3) Inventory management
The inventory management should safe and sound.
4) Supply chain management
Develop and sustain an active supply chain between the suppliers and the customers.
5) Cost and cost leadership strategy helps to offer the product and service at an economical price.
6) The products should be as according to the customer needs and taste.
Through these important points in the operations side the firm can make improvements in its productivity.
